Wholesale & Distribution digitalization
More repeat sales, better margins, and grip on your top customers
Pain points
Challenges in Wholesale & Distribution
Wholesalers and distributors often have hundreds of customers but little structured follow-up. The ERP is full of data — but that data is rarely used to detect commercial opportunities. Customers who haven't ordered in months, missing segmentation, and a sales team without a forecast. Datacaps helps you start the commercial engine. We structure your customer data, connect your ERP to a CRM, and build a forecast dashboard that gives the owner and sales manager daily insight into opportunities and risks. The result: you better leverage your existing customer base, detect winback opportunities, and steer your commercial team on facts rather than gut feeling.
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Many customers but no structured commercial follow-up
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Repeat sales untapped — customers who stop are noticed too late
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No customer segmentation: top customers get the same attention as small buyers
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ERP data available but not translated into commercial insight
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Sales team works without pipeline or forecast
Why Datacaps
What we deliver for wholesale & distribution
No generic software. We build solutions that match your sector — connecting existing systems, eliminating manual work and giving you real-time insight.
CRM structure on your customer base
All customers segmented by revenue, frequency, and potential. Your team focuses on the right accounts.
Winback and repeat sales automation
Customers at risk of churning are automatically detected and followed up with targeted communication.
ERP sync to CRM
Order history, revenue, and payment behavior automatically visible per customer in the CRM.
Forecast dashboard
Owner and sales manager see the pipeline, forecast, and commercial KPIs daily.
Targeted commercial campaigns
Custom campaigns per segment: top customers, dormant customers, seasonal buyers.
Proven results
What our clients achieve
+20%
more repeat sales through targeted follow-up
3×
more insight into customer profitability
€ 55,000
additional revenue from winback and upsell
85%
less manual data transfer
Technology
Best tools for wholesale & distribution
We select the tools that deliver the most ROI for your sector — no unnecessary complexity.
Client results
Reference cases in this sector
How digital is your wholesale & distribution business?
The DigiTest measures your digitalization score in 5 minutes and gives concrete recommendations — completely free.
Frequently asked questions
Can you connect to our existing ERP?+
Yes. We work with the API or export capabilities of your ERP (Exact, SAP, Odoo, AFAS, ...). Most integrations are operational within 2–4 weeks.
What if we don't have a CRM yet?+
Then we implement HubSpot as a starting point. We import your customer base from the ERP and segment immediately.
How long before we see results?+
Winback campaigns and repeat purchase flows are typically live in 6–8 weeks. First results are measurable within the first quarter.
Ready to stop manual work?
Schedule a free consultation. We analyse your situation and show concrete savings opportunities — with no obligations.
No obligations · Response within 24 hours · 50+ projects delivered